Dear Chapter Leader,

We've heard from many chapters that they’ve seen an increase in meeting attendance and interest from their community members in getting involved! As a result, we've received more questions about managing chapter membership after the fall renewal season, updating the Member Portal, and handling dues at the chapter level. Your Chapter Engagement staffer is always happy to meet with you and your board to help, but we also wanted to provide quick answers to some common questions.

Can someone join our chapter outside of the renewal season or after we've already paid dues to PFLAG National?

Yes! New members can join at any time, even after your chapter’s renewal period or membership drive. There’s no need to turn anyone away.

How should our chapter manage memberships?

Check out our Membership Management Guidelines for details on PFLAG’s membership structure, onboarding new members, collecting dues, and more.

How do we add new members to the Member Portal or pay chapter dues?

We have videos on updating your chapter’s membership and paying dues. These can always be accessed under the Member Portal Help tab in your Portal login. If you need assistance with the Member Portal, please email Angel Kearns at akearns@pflag.org

If you haven’t already, we also encourage you to check out these resources:

Thank you for all that you do,

Jamie Curtis (she/her)
Vice President, Chapter & Communities Engagement

Pride Packs 2025 are in full swing!

Don't forget about the new PFLAG Chapter Leader-Only Swag Shop at chapterswag.pflag.org/, where you can order your favorite event items in bulk at a much larger discount than our public-facing shop.

It’s important to get your orders in ASAP: To date, only about a third of our chapters have placed orders and items are flying off the shelves—especially t-shirts. We’re happy to announce that —due to popular demand—we will be replenishing supplies of our four most popular t-shirt designs! Keep an eye on the shop as we re-stock over the next few weeks. 

And don't forget that we’re giving every chapter $200 to spend PLUS 50% off anything else you spend over the $200, on all orders placed between now and June 30th.  

Here’s how it works: 

  1. For the $200 credit: You’ll use your unique PFLAG Chapter ID as your code at checkout. This ID number is commonly used when completing your PFLAG Annual Report and can be found in the Member Portal on your chapter’s “Details” page. Not sure where to find that? We’ve made a visual walkthrough for you or you can contact your Chapter Engagement staffer for support. 
    1. Once you locate your code, connect with your fellow chapter board members, visit the shop, make your decisions about what items you’d like, then place your order using your PFLAG Chapter ID to get that $200 off. Spend it all on that order—once you use that code it will NOT be usable again, and we are NOT tracking whatever is not spent, so you’ll want to spend it all! When you enter the code, use only letters and numbers, no dashes. 
  2. For the 50% off: Use the code Pride2025. This code can be used on any additional orders between now and June 30th. This code CANNOT be applied to the initial order using your $200 credit. 
  3. You can only use ONE code per order. Not ready to spend your full $200 yet? Consider getting yourself started with a few bulk items at 50% off, then come back to make your big order with that $200 credit.
  4. When you place ANY order, tell us in the section called “Leave a Note With Your Order” your chapter name and when your soonest event is; our team will do its best to prioritize events that are earlier.

Remember: Your PFLAG Chapter ID code for $200 off can be used only one time, and for one order. This means that if you spend only a portion of this $200 credit on an order,  you will NOT have a remaining balance to use on a future order. Please work with your board to make ONE order to use up the full $200. 

Both codes expire on June 30, 2025, so if you have Pride events later in the year please order ahead of time to take advantage of these discounts. Shipping times might be slightly longer given the anticipated volume of orders, so please plan in advance as it may take anywhere from 7-20 days from placing your order to delivery date.  

This chapter leader-only swag shop will be open all year round, and items there will continue to be offered in bulk and at a lower price than in our regular store. While the 50% off code will expire on June 30th, your “chapterleader” code giving you 15% off will work year round. Please note, however, that you can only use ONE code per order.  Again: This shop is ONLY for PFLAG chapter leaders.

If you are experiencing issues with your code, the shop, or need assistance with your order, please contact the team at branding@pflag.org; someone will follow up with you within 48 hours.

PFLAG Academy Online: April 2025

Wednesday April 30, 2025 | 8:30pm ET/5:30pm PT: Be Kind, Even When It’s Tough

In tough times, having difficult conversations can be more important than ever. But how can we know when a moment of conflict has potential for growth? What can we do to bring our best selves to tough conversations? What type of messages should we be prepared to deal with? And how can we get practice on handling some of these tough moments?

Register today!

On-Demand Sessions

Quick Links

Access through the PFLAG Member Portal to find resources, toolkits, branding materials, and more for Chapter Leaders!

All of PFLAG's branding assets, including the chapter logo generator, the branding guide, and more! 

 

Use the PFLAG Member Portal to update your chapter contact info, membership lists, leadership rosters and meetings.

 
 

PFLAG National
(202) 467-8180 | love@pflag.org

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